Identity checks (KYC)
Customers upload an ID photo and a selfie; the document is read, checked against the form by rules, the ID number is blacked out on the stored copy, and a person compares the photos and decides. No face recognition.
The problem
Onboarding teams retype fields from ID photos, and full-resolution scans with every number end up stored for years, in more places than anyone intended.
How UserTasks solves it
Analyze Image reads the printed fields and finds face boxes; a Regex and conditions compare them with the form and a decision table flags anything odd. Redact Image blacks out the number on the stored copy. The reviewer compares the selfie with the ID photo themselves.
Architecture
In practice
Redact Image finds sensitive text on the document and writes a new PNG; the original stays a restricted attachment.
{
"type": "media_redact_image",
"config": {
"source": "{{form.id_photo}}",
"targets": ["text_pii"],
"info_types": ["@high"],
"style": "box",
"output_var": "redacted_id"
}
}
The flow
The customer adds an ID photo and a selfie on the form page.
Fields are read, the number format checked and name and date of birth compared with the form.
The number is blacked out on a stored copy and masked in the table.
A person compares the photos and verifies, asks for new documents or rejects.
Ready-made package
Customers upload an ID photo and a selfie: the document is read, checked by rules, the number blacked out for storage, and a person compares the photos and decides.
Starts from a form · needs Media AI provider, Assignees, Email · about 20 minutes to set up · signed, free to install
No. The media steps only find face boxes and read text; they never identify a person or compare faces. The reviewer compares the photos and records that they did.
No. It handles document capture, reading, rule checks, redaction and human review. Liveness checks, sanctions screening and document authenticity checks need specialist providers, which you can add as integrations.
The masked fields and a redacted copy in the Verified identities table, under a retention policy. Purge the original uploads on your own schedule.
Insurance claims
Damage photos analysed and triaged by rules, an adjuster decides, and repairers get copies with faces and plates blurred.
Read the use casePublic records and evidence redaction
FOIA and public records requests: deadlines, AI-assisted redaction of video, photos, audio and documents, an exemptions log and legal approval before release.
Read the use caseApprovals and compliance
Finance, HR and procurement approvals with approval matrices, SLAs, escalation, audit trails and retention.
Read the use caseBuilding blocks:Complex workflows Integrations and AI Forms and attachments Document actions Images, audio and video Package gallery Deploy anywhere
Open source under Apache-2.0. Use the cloud, or self-host it next to your own systems.