SLA-driven work
Due dates, warning thresholds, reminders, escalation, and overdue branches for anything that needs a person.
Free beta — now open · Full launch in a couple of months
Enterprise-grade automation.
Without the enterprise bill.
Workflows, forms, pages, kanban boards, and AI agents in one platform — priced per action, not per seat. Build the automations big companies pay six figures for, at a fraction of the cost. Use managed UserTasks Cloud, or self-host on-premises — fully open source and free forever.
Open source · free for on-premises deployment
Visual workflows
Queue-based execution
AI agent framework
RBAC & audit trails
Task SLAs & escalations
Reports & dashboards
One platform, three ways to run
Human, hybrid, or fully autonomous — the same process engine
Mix people and AI agents however each process needs. Start human-in-the-loop, add agents where they help, or hand whole flows to agents — and change the balance any time without rebuilding.
Build visually on the canvasOr build programmatically over MCP
Human-in-the-loop
People make the decisions, the platform keeps them on track
Route work to the right person or queue, hold the process until they act, and keep every approval governed with SLAs, reminders, escalation, and a complete audit trail.
System
Request submitted
System
Route to owner
Person
Manager approves
System
Notify & continue
PersonAI agentSystem
Redirect & recover
Redirect, delegate, reassign queue ownership, and keep stalled tasks moving without breaking the record.
Evidence by default
Assignments, comments, outcomes, and overrides captured as audit evidence for every decision.
Generate & deliver documents
Auto-generate the contract, letter, or report a person needs to review or sign, then deliver it by email, storage, or e-signature — natively, no add-on.
Enterprise user task management
Human work stays governed, measurable, and recoverable
UserTasks is not just a workflow canvas with a basic approval box. It includes a full operational task layer for the messy part of automation: people, queues, deadlines, exceptions, overrides, audit evidence, and reporting.
SLA visibility
Know what is at risk before it misses
Managed recovery
Redirect or override without losing evidence
Operational insight
Reports and dashboards already wired in
SLA-driven human work
Set due dates, warning thresholds, reminders, escalations, overdue states, and workflow branches for work that needs a person.
Redirect, delegate, and recover
Let authorised users redirect work, invite recipients, reassign queue ownership, and keep stalled tasks moving without breaking the process record.
Management override
Give managers controlled intervention paths for escalation, reassignment, completion recovery, queue pressure, and exceptional business handling.
Complete audit trails
Capture assignment, comments, redirects, escalations, outcomes, workflow continuation, and administrative actions as evidence.
Prebuilt dashboards
Track active work, overdue tasks, queue load, capacity, completion trends, process health, and operational exceptions from day one.
Reports that explain work
Use built-in workflow, task, individual, project, integration, unit-usage, business-rule, and retention reports before building custom analytics.
Real operational depth
See the whole process, then see how it actually performed
UserTasks gives builders a serious workflow designer and gives operators the dashboards to understand throughput, errors, SLA pressure, bottlenecks, and process paths after work starts moving.
Purchase Request Approval
Published · 18 nodes · 23 edges · ready to deploy
Triggers
Task created
Task received
Workflow SLA
Data table event
Form submitted
Trigger
Variables mapped
Save request row
Data
Variables mapped
Determine path
Decision table
Variables mapped
Manager approval
User task · SLA
ApprovedRedirect
Finance review
User task · override
ApprovedRedirect
Send notification
Email action
Variables mapped
Workflow reports and dashboards
Runtime evidence, process paths, and operational health
Total runs
54
Active instances
4
Process errors
2
Avg duration
669ms
Process flow overview
Max edge volume 6Travel request
100% traffic
Save request row
6 visits
Manager approval
SLA governed
Finance review
Exception path
Update approved
Happy path
Exception visibility
Failed runs, overdue work, rejected paths, and bottlenecks surface before they become invisible process debt.
Executive-ready reporting
Prebuilt report hubs show individual, project, workflow, task, capacity, integration, and unit usage performance.
From request to measurable outcome
One operational system, not another disconnected tool
UserTasks connects the trigger, automation, human decision, external system, and final audit trail. Teams see one process; builders get one platform.
01
Capture
Collect a form, webhook, API request, schedule, or data event.
02
Decide
Apply rules, conditions, decision tables, and AI-assisted reasoning.
03
Act
Call systems, update data, create documents, send email, or run agents.
04
Involve people
Assign user tasks, notify teams, request approval, and escalate.
05
Measure
Inspect runs, SLAs, queues, dashboards, and operational reports.
Integrate from day one
Connect the systems your workflows already depend on
UserTasks includes out-of-the-box connector templates for SaaS apps, databases, storage, AI platforms, documents, and messaging. Generic REST, OData, webhooks, OAuth, API keys, bearer tokens, and basic auth cover the long tail.
View connector setup requirementsBusiness systems
JiraWork and collaboration
Google DriveData and storage
AWS S3AI, documents, and messaging
40+ prebuilt connectors and reusable action references
Secure OAuth and encrypted credential storage
Every call logged, redacted, metered, and available to reports
Orchestrate
Model the whole process, including the human work
Start from schedules, forms, webhooks, data changes, or API events. Combine automated actions with approvals and user tasks, then branch, retry, escalate, and recover without hiding the process in code.
- Visual branching, loops, conditions, and sub-workflows
- Human approvals with reminders, outcomes, SLAs, and escalation
- Durable queues, schedules, run history, and error attribution
Connect
Turn external services into governed workflow building blocks
Use built-in connectors or bring any REST and OData service. Import OpenAPI definitions, create reusable references, and authenticate with API keys, bearer tokens, basic auth, or refreshable OAuth 2.0.
- Generic REST, OData, outbound webhooks, and API imports
- OAuth authorization-code flow with encrypted token storage
- Reusable references for workflows, forms, pages, and agents
Experience
Modern, accessible forms, pages, tasks, and messages
Build the operational experience around the workflow with a bleeding-edge, WCAG 2.2 AA–accessible form and page designer: public or internal forms, app pages, enterprise task queues, kanban boards, conversations, notifications, and reusable email or metadata templates.
- WCAG 2.2 AA accessible, rule-driven forms and application pages
- Branded HTML email and task-notification templates
- Task inboxes, queues, redirects, overrides, assignment tracking, and kanban
Govern
Ship with enterprise controls already attached
Every workspace is tenant-isolated. Permissions, API scopes, audit trails, document retention, token controls, and connector credentials stay part of the platform instead of becoming cleanup work after launch.
- Role-based permissions and object-level controls
- Audit trails, retention policies, and directory synchronization
- Scoped API keys, OAuth apps, SSO, and encrypted secrets
Reusable templates
HTML email, notification, form, and document metadata templates
Operational data
Custom tables, database connectors, reports, and OData access
API-ready
Scoped API keys, OAuth apps, MCP tools, and REST endpoints
Agent-ready
Governed AI agents with tools, knowledge, traces, and workflow steps
Everything your ops stack does, in one place
Stop stitching together five tools. UserTasks covers the whole loop — capture, automate, act, and measure.
Visual workflow builder
Design event-driven automations on a drag-and-drop canvas — approvals, escalations, SLAs, retries, and human-in-the-loop steps included.
Forms & pages
Build branded forms and full app pages with rules, validation, and public share links. No code required, web components when you want them.
Enterprise task management
Every workflow can create governed work with queues, SLAs, redirects, escalation, management override, audit trails, and kanban boards your team actually works from.
40+ integrations
Postgres, SQL Server, Snowflake, MongoDB, SharePoint, Slack, SAP, Mercury Bank, Stripe, Azure Blob and more — plus generic REST, OData, and webhooks.
AI agents
Give agents tools, knowledge, and guardrails, then drop them into workflows as first-class steps with full run history.
Enterprise governance
Role-based access control, per-tenant isolation, audit trails, retention policies, and scoped API keys — from day one, not as an add-on.
Deploy your way
Managed cloud or your environment
Start quickly with UserTasks Cloud, or use a private/on-premises deployment when infrastructure ownership, network boundaries, residency, or internal security policy requires it.
UserTasks Cloud
A managed deployment with fast workspace provisioning, platform updates, monitoring, and tenant isolation handled for you.
- Fastest path from signup to production
- Managed upgrades and platform operations
- Isolated workspaces with enterprise controls
Open source · Free
Private or on-premises
UserTasks is fully open source and free to self-host — run the entire platform in infrastructure your organization controls, with no license fees, ever.
- Free forever for on-premises & private deployment
- Full source code — audit, extend, and self-host
- Private connectivity to internal systems, no seat limits
Workflow modernization
Replace legacy BPM without losing the process knowledge inside it
Modernize K2 and Nintex portfolios by mapping workflows, forms, business data, integrations, tasks, rules, and operational controls into a governed UserTasks application—not by blindly copying old screens.
Planning a K2 replacement?
Map workflows, SmartForms-style experiences, SmartObjects-style data access, worklists, rules, and deployment requirements.
Explore the K2 migration guideEvaluating a Nintex replacement?
Compare the complete operating model across workflows, forms, approvals, integrations, documents, governance, deployment, and cost.
Explore the Nintex migration guideUnit-based pricingPay per action.
Pay per action.
Not per seat.
Traditional automation platforms charge you for every user who logs in. We meter the work instead: each successful platform execution consumes units, and that's the whole model. Cheap to start, efficient at scale, and free while we're in beta.
- Every workflow action costs a predictable number of units — you only pay for what actually runs
- No per-seat licensing: invite your whole team, your bill doesn’t care
- Idle automations cost nothing; bursty months stay affordable
- During the beta everything is free — and beta testers lock in founding pricing at launch.
Be one of the first.
Join the free beta.
We're opening UserTasks to a limited group of beta testers ahead of our full launch in a couple of months. Sign up now and we'll spin up your own private workspace in seconds — completely isolated from every other tenant.
- Full platform access — workflows, forms, pages, kanban, agents, integrations
- Your own isolated tenant with enterprise-grade RBAC and audit logging
- A clear path from managed cloud to private or on-premises deployment
- Direct line to the team building it — your feedback shapes the launch
- Founding-tester pricing locked in when we go live
What happens after signup
- 1. Your workspace is provisioned. Tenant isolation, roles, audit logging, and a modern default email template are ready immediately.
- 2. Start from your real process. Build a workflow, import an API, create a form, or invite teammates—there is no demo-only sandbox.
- 3. Run and improve it. Use live queues, task tracking, reports, call logs, and workflow history to see exactly what happened.
Create your beta workspace
Takes about 30 seconds. Free for the whole beta.
No credit cardPrivate tenantFull product accessCloud or on-prem path